Cookies Policy | Casino Mate

About cookies

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember selected settings and support the delivery of particular functions. Some cookies are placed by the website you are visiting, while others may be placed by service providers that help operate, measure or improve the website.

Casino Mate may use cookies, pixels, tags, software development kits, local storage and related technologies. In this policy, we use the word cookies to refer to these technologies generally. The technologies used on the website may change over time as the website, its features and the services supporting it develop.

Cookies do not usually contain information that directly identifies you, such as your name. They may, however, be associated with information about your device, browser, activity or account. Where information collected through cookies is combined with other information that identifies you, it may be treated as personal information under applicable privacy laws.

Why cookies are used

To keep the website working and provide requested online services.
To remember settings, preferences and information entered during a visit.
To help protect accounts, transactions and website systems from misuse.
To understand how visitors use the website and identify technical issues.
To improve website content, navigation, performance and accessibility.
To support relevant communications or advertising where this is permitted and applicable.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support core website functions and cannot normally be switched off through a cookie preference tool. They may be used to maintain a secure session, remember basic consent choices, direct requests to the appropriate systems, prevent fraudulent activity and help the website respond to actions such as logging in or moving between pages. Without these cookies, some parts of the website may not operate properly.

Preference and functionality cookies

Preference cookies remember choices made on the website, such as language, region, display or other settings. Functionality cookies can support features that make the website easier to use. If these cookies are disabled, you may need to repeat certain choices during later visits, and some features may not work as intended.

Performance and analytics cookies

Performance and analytics technologies help us understand general patterns of website use. They may provide information such as which pages are viewed, how visitors move through the website, whether pages load correctly and whether a feature is being used. This information can help Casino Mate monitor performance, fix errors and improve the online experience. Analytics information is generally reviewed in aggregated or otherwise limited form where possible.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help identify unusual activity, protect website accounts, support secure authentication and reduce the risk of fraud, abuse or unauthorised access. These technologies may collect information about a device, browser, connection or interaction with the website. They are used for security and operational purposes and may remain active for as long as reasonably needed for those purposes.

Advertising and marketing technologies

Where relevant and permitted, marketing technologies may help measure campaigns, limit repeated advertisements or show content that is more relevant to a visitor. These technologies may be operated by Casino Mate or by selected third parties. They may recognise a browser or device across different websites or services. Marketing cookies are not required for the basic operation of the website and may be subject to your consent or available preference controls.

Third-party services and information sharing

Some cookies and similar technologies may be set by third-party providers that support website hosting, security, analytics, customer service, content delivery, payments, advertising or other business functions. These providers may process information collected through their technologies in accordance with their own privacy notices and contractual arrangements. The presence of a third-party technology does not mean that every visitor will receive the same cookie or see the same content.

Third-party services may collect information such as an internet protocol address, browser type, device characteristics, approximate location, referral information, pages viewed, actions taken and the date or time of an interaction. The information collected depends on the service and the settings applied to your browser or device. Casino Mate may use the information for website operation, security, reporting, service improvement and other purposes described in our Privacy Policy.

We do not use cookies to avoid obligations that apply to online gambling services. Information obtained through cookies may be used with other information where this is necessary to maintain account security, support responsible operation of the website, comply with legal obligations, investigate suspected misuse or protect the rights and safety of users and the business.

Links to other websites

The Casino Mate website may contain links to websites, applications or services operated by other organisations. This Cookies Policy does not govern technologies used by those third parties. You should review the relevant privacy and cookie information before providing information or using linked services. Casino Mate is not responsible for the cookie practices of websites that it does not operate.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject them or select categories of cookies. Your choices may be stored in a cookie or similar technology so that the notice is not shown repeatedly. Strictly necessary cookies may continue to operate because they are required to deliver requested website functions.

You can also manage cookies through the settings in your internet browser. Most browsers allow you to view stored cookies, delete existing cookies and block new cookies. Some browsers let you block cookies from particular websites or block third-party cookies while allowing other cookies. The steps vary between browsers and devices, so you should refer to the help information provided by the browser manufacturer.

Open the privacy, security or site settings in your browser.
Review the available cookie or website data controls.
Choose whether to allow, block or delete cookies.
If available, select separate preferences for first-party and third-party cookies.
Return to the website and review the cookie preference tool if you want to update your choices.

If you delete or block cookies, parts of the website may not function correctly. You may be signed out, lose saved preferences, need to repeat information or be unable to use particular features. Blocking cookies may not remove all advertising or communications, but it may make them less relevant. A change to one browser or device will not necessarily apply to other browsers or devices.

Some mobile devices also provide controls for advertising identifiers, app permissions and tracking. These controls are managed through the device settings and may operate separately from browser cookie settings. You may need to review settings on each device used to access Casino Mate.

Cookie duration, privacy and policy updates

How long cookies remain

Session cookies are designed to operate during a browser session and may be removed when the browser is closed. Persistent cookies remain on a device for a set period or until they are deleted. The length of time depends on the purpose of the technology, the settings applied and the service provider involved. Security, consent and preference information may be retained for as long as reasonably required to perform those functions or demonstrate the choices made.

How information is handled

The information collected through cookies is handled in accordance with our Privacy Policy. This includes information about how we collect, use, store, protect and disclose personal information, as well as information about privacy rights and available complaint pathways. We take reasonable steps to protect information against misuse, interference, loss and unauthorised access, modification or disclosure.

We retain cookie-related information only for as long as reasonably necessary for the purpose for which it was collected, to maintain records, meet legal and regulatory requirements, resolve disputes, enforce terms or protect the website and its users. Retention periods may differ depending on the type of information and the reason it is held.

Changes to this policy

Casino Mate may update this Cookies Policy when our website, technologies, business practices or legal obligations change. The updated version will be published on this page with a revised effective date where appropriate. You should check this page from time to time so that you remain aware of how cookies and similar technologies are used. If a change requires your choice or consent, we will provide an appropriate notice or preference option.

Questions and privacy requests

If you have a question about this Cookies Policy, want to review your available cookie choices or wish to make a privacy-related request, please use the contact or privacy support method made available on the Casino Mate website. We may need to verify your request before taking action and may be unable to remove information where it must be retained for security, legal, regulatory or operational reasons.